I haven't even gotten to the HP Smart app. That's just the Microsoft Store portion of it. When I opened the App, it asked me to sign into Microsoft again, which I did not have to do, but was still annoying. I had to download HP Smart through the Microsoft Store (gross) and which then prompted me to sign into Microsoft, which I did not have to do, but was still annoying. They do not offer the Printer Drivers separately, unless if I go to a third-party, but in my organization, and I'm sure most, would advise against that for reasons such as malware, security breaches etc. So you would think: "Cool, lets just go online and install the universal print driver for this printer," right?Īs far as most modern HP Printers go, they require you to download an app called HP Smart which includes the printer drivers. They set it up on the Wi-Fi with no issues, and their laptop was on Wi-Fi as well. They were using an HP OfficeJet 9010 printer. I'd appreciate any suggestions as to the the cause of the problem with the icons appearing down the right hand side of the page OR how to deal with the driver update utility problem.I recently had to setup a printer for one of my clients while they are working from home. There is no other explanation and no suggestions as to what else to do.Īt this point I've stalled, not sure what other approaches I could use in trouble shooting or trying to replace the driver. However, my Mac refuses to install the utility with a disturbing message saying that the program will damage the computer.
I understand that to update the driver I need to use the Easy Admin HP utility. Problems with Reinstalling the Printer Driver My research into causes only surfaced the possibility that there might be a problem with the driver. Initially I turned the printer off, disconnected from power and left the printer disconnected for 10 minutes but when it was reconnected the problem was still there. The only recent change I can identify is that I had to change the cartridge but I used genuine a HP component so I'm assuming there were no problems there. The HP Laserjet Pro M102w attached to my iMac has started printing icons down the right hand side of the page. HP Laserjet printing strange icons I'm posting at Apple because in trying to fix the problem with the printer I ran into conflicts between OS X and the HP utilities.
0 kommentar(er)
